Support

We’re here to help

Traction offers account management support to assist you with strategic planning of your campaigns as well as campaign managers to assist with execution.

All clients are eligible for next business day support for all Traction related issues, but special support packages can be negotiated by contacting your account manager.

Frequently asked questions

We’re often asked similar questions, so check out our FAQs to see if we have the answer you need.

View FAQs

Training

To help you get the most out of Traction we offer all our clients a range of training sessions on a variety of topics.

Online support system

Traction users have access to an online support environment for handling queries. This environment also contains a variety of useful information such as downloads, documentation, links to spam acts around the world, and best practice guidelines.

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Traction in action

Adobe
Audi
Cadbury
Dove
Guthy Renker
Magnum Gold Class
Multi Channel Network
Sunsilk
Vue

Newsletter subscription

Subscribe to the Traction newsletter for hints and tips on how to get the best out of your marketing campaigns.

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Why customers love Traction

For Unilever to be at the top of its game in digital marketing, we needed Traction.

Rachel Bristow, Head of New Media and Marketing Services
Unilever UK